Problems with connection....

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dan gillgrass
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Problems with connection....

Post by dan gillgrass »

Wonder if any of the techheads can help me...

I am currently running xp sp2 with Firefox as my browser thru a router. Yesterday I started getting a lot of lag and a lot of "can find/open page" errors. Today, this has got a lot worse, it wont find most pages on a first or even second attempt, when it does it loads them very slow and my pc wont let me access my mail thru Outlook or log into Msn Messenger or ICQ. I checked my router and everything seems to be fine on that end, I also rang my ISP and they said everything was fine on the line ...

So, any ideas?

Edit : I also did a full system scan with Kaspersky, Spybot and Ad-Aware (all are fully upto date)
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<fnordpojk> Dan_Gillg: Is WoW down, or what brings you here? ;)
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Vosla
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Post by Vosla »

Dunno what happened but half the asian servers weren't reachable yesterday. :shock:
This had impact on other parts of the internet, too.
All is lost.
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Waz
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Post by Waz »

* Also try CWShredder in case any variant of Cool Web Search is trying to take over your PC as well:

http://www.trendmicro.com/cwshredder/

* Uninstall your current release Firefox and install the 1.06 UK English release. 1.05 had came out briefly but was soon replaced as there were a few problems with it.

* Check your firewall settings - if there's one on the router, do you need Windows Firewall? (which is on in XP SP2 by default)

* Firmware update for your router?
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Slaygon
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Re: Problems with connection....

Post by Slaygon »

dan gillgrass wrote:So, any ideas?
Sounds like a DNS problem to me.
Do you use your ISP's name servers directly from your client, or do you use your router to forward DNS queries to an external server?
dan gillgrass
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Post by dan gillgrass »

wazzaw wrote:* Also try CWShredder in case any variant of Cool Web Search is trying to take over your PC as well:

http://www.trendmicro.com/cwshredder/

* Uninstall your current release Firefox and install the 1.06 UK English release. 1.05 had came out briefly but was soon replaced as there were a few problems with it.

* Check your firewall settings - if there's one on the router, do you need Windows Firewall? (which is on in XP SP2 by default)

* Firmware update for your router?
Had already done all that :( thanks tho
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<fnordpojk> Dan_Gillg: Is WoW down, or what brings you here? ;)
dan gillgrass
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Re: Problems with connection....

Post by dan gillgrass »

Slaygon wrote:
dan gillgrass wrote:So, any ideas?
Sounds like a DNS problem to me.
Do you use your ISP's name servers directly from your client, or do you use your router to forward DNS queries to an external server?
The latter, I think :oops: (I aint tech minded this way!) when I try to connect thru IE it says its a DNS error.... tho, when I boot into safe mode IE connects fine (still slow) but it allows me access to any security sites which I cant get to in normal mode...
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<fnordpojk> Dan_Gillg: Is WoW down, or what brings you here? ;)
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Post by q__ »

You could try if you can get an ftp connection from the command prompt in 'normal mode'. Sometimes when the winsock is corrupt, ie, mozilla etc doesn't work, while sometimes telnet, and most of the times ftp work fine. Also pinging other sites should work. If so; you could try winsockxpfix and lspfix te repair it.

Good luck.
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Post by dan gillgrass »

Still a nope :(
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<fnordpojk> Dan_Gillg: Is WoW down, or what brings you here? ;)
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Post by dan gillgrass »

Ok, i seem to be back as normal....

I was thinking what I had done previous to when it went wrong so retraced a lot of steps.... I re-enabled Norton, which needs unenabling when starting but everything then works fine.... any ideas what part of Norton or Symantec would be causing it to behave that way?
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Post by Waz »

Dunno, but certain Symantec products cause some users no manner of hassles and slowdowns.

Which products do you have installed? Might be worth uninstalling some of them if they're getting in the way..
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dan gillgrass
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Post by dan gillgrass »

Ok it got worse this afternoon (prob due to me pissing about with stuff..) so... for the third time in three months I formatted my drive... ffs! but hey, its fixed the problem :)
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<fnordpojk> Dan_Gillg: Is WoW down, or what brings you here? ;)
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