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RKO Upload-Email-Confirm-Problem

Posted: 05/06/2005 - 17:10
by bizzi
Hi

I hope I don't annoy you with this (newbie(?)-)question..

Enjoying RKO quite a while now, I uploaded my first remix two weeks ago. But unfortunately, it didn`t show up in the list of new remixes (on Saturday 04. June 05).

When I uploaded the song, it was accepted (said the webpage after the upload process). Somewhere in the RKO-Docs is mentioned, that you'll get an EMail short after the upload. I didn't receive an EMail during the following minutes.

So I checked the Email-Adress I entered (by pressing the back-button from the "Upload accepted"-Page) and I remember that it was right.

So I waited patiently, but as I now see, that neither my song shows up nor that I received any Email, I wonder what could have went wrong...

Thanks for any comments...

- Bizarro

Re: RKO Upload-Email-Confirm-Problem

Posted: 05/06/2005 - 18:19
by Jan Lund Thomsen
bizzi wrote:Enjoying RKO quite a while now, I uploaded my first remix two weeks ago. But unfortunately, it didn`t show up in the list of new remixes (on Saturday 04. June 05).

When I uploaded the song, it was accepted (said the webpage after the upload process). Somewhere in the RKO-Docs is mentioned, that you'll get an EMail short after the upload. I didn't receive an EMail during the following minutes.

So I checked the Email-Adress I entered (by pressing the back-button from the "Upload accepted"-Page) and I remember that it was right.

So I waited patiently, but as I now see, that neither my song shows up nor that I received any Email, I wonder what could have went wrong...
Obviously you're not patient enough, young padawan.

After publishing those 3 tracks the other day I still had 31 tunes sitting in the queue (which is now up to 35). According to my logs (the upload-engine sends me copies of all outgoing mail) the upload receipt was mailed to the address you keyed in on May 20th at 21:49 CET, so you might want to check if got trapped in your spamfilter or something.

Oh, and for future reference: next time someone enquires about a queued item (even though the upload guides state that you shouldn't) puh-leeeze tell me the title of the tune as well. The more information I get from you, the easier it is for me to help you.

Posted: 05/06/2005 - 19:23
by Monty
i submitted a tune around that date, too, and i didn't get "my" mail either.
but i didn't care, cause the upload-process seemed to have succeeded.
it wasn't spamfiltered as far as i can tell.
spooky.

Posted: 05/06/2005 - 19:30
by Jan Lund Thomsen
Monty wrote:i submitted a tune around that date, too, and i didn't get "my" mail either.
but i didn't care, cause the upload-process seemed to have succeeded.
it wasn't spamfiltered as far as i can tell.
spooky.
Both you and Bizarro have a gmx.de e-mail account. This is not the first time I've had problems with them. Get yourself a gmail account instead. Much nicer. :D

Posted: 05/06/2005 - 20:01
by Monty
hmmm, in the past i always got that mail...
i just re-checked my spamfolder, but: nothing.
"was erlauben gmx?" (what the heck?)

i never had any problems before with gmx, but you're right, jan, it might not be coincidence...

we'll see, if i get that released/rejected-mail. if not, i'll have to replace that address...

Posted: 05/06/2005 - 21:19
by Vosla
GMX has sometimes strange references regarding certain mailservers which they consider main routes for spam-mail... :?

Posted: 15/06/2005 - 9:24
by Jan Lund Thomsen
To be on the safe side the upload handler now shows the body of the receipt e-mail on the upload-received screen.

Posted: 15/06/2005 - 12:16
by Monty
:clap: